A Lexington-based roofing business has been ordered to cease operations immediately following a court ruling tied to an active consumer protection investigation, according to Kentucky Attorney General Russell Coleman.
Consumer Complaints Trigger Legal Action
The company, United Contracting, has come under scrutiny after a wave of consumer complaints alleging incomplete work, failure to honor contracts, and deceptive business practices. Following a legal review, the Fayette Circuit Court granted a temporary injunction, effectively halting all business operations while the investigation proceeds.
Attorney General Coleman stated that the move was necessary to protect Kentucky consumers from further potential harm.
“We will not stand by while companies take advantage of Kentuckians,” Coleman said. “This court order is a key step in holding businesses accountable and ensuring fair practices.”
Business Activities Suspended
The court order requires United Contracting to:
- Stop offering or advertising services in Kentucky
- Cease accepting any new deposits or payments
- Refrain from destroying or altering company records related to roofing projects
The Attorney General’s Office noted that the company had allegedly accepted payments for services that were never completed or performed below acceptable standards, leaving several homeowners with unfinished or faulty roofs.
Investigation Continues
While the investigation is ongoing, the Attorney General’s Consumer Protection Division is urging affected customers to report their experiences. Officials believe that additional victims may not have come forward yet.
Customers can file complaints through the Attorney General’s online portal or by contacting the Consumer Protection Division directly.
This legal action underscores the importance of vetting contractors carefully and checking company records, licensing, and reviews before signing contracts—especially in sectors like roofing, which often see demand spikes following severe weather.
